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Refunds, General Terms & Privacy Policy

 

TekInvent Technologies – Refund & Cancellation Policy

Effective Date: Feb 1, 2026

At TekInvent Technologies, we are committed to providing high-quality products/services. We understand that sometimes things don’t go as planned, and we want to ensure a fair and transparent process for our customers.

1. Refund Eligibility

Customers are eligible for a full or partial refund under the following conditions:

  • Non-Delivery: If the service or product is not delivered within the promised timeframe (e.g., 30 days).

  • Error on Our Part: If the wrong item or service was provided.

2. Timeframe for Requests

  • Refund requests must be submitted within 30 days of the original purchase or delivery date.

3. Non-Refundable Items/Services

The following are generally not eligible for a refund:

  • Digital downloads or software after the license key has been revealed.

  • Service hours that have already been fully performed and signed off by the client.

4. How to Initiate a Refund

To start a refund request, please email our support team:

  • Email: info@tekinventtechnologies.co (Replace with your actual business email)

  • Subject: Refund Request – [Order Number]

  • Details: Please include a brief explanation

5. Refund Processing Time

Once approved, refunds are processed immediately. However, it may take 5–10 business days for the funds to appear on your original payment method (Credit Card, PayPal, etc.), depending on your bank’s processing times.

6. Chargebacks

We encourage our customers to contact us directly to resolve any issues. Filing a chargeback before contacting our support team may result in a permanent ban from our services. We are dedicated to resolving all disputes amicably.

 

TekInvent Technologies – General Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”, “Agreement”) are an agreement between TekInvent Technologies LLC (“Company”, “us”, “we” or “our”) and you (“User”, “you” or “your”). This Agreement sets forth the general terms and conditions of your use of the tekinventtechnologies.co website and any of its products or services (collectively, “Website” or “Services”), including our SMS/text messaging program.

By using this Website or subscribing to our Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.

2. SMS and Messaging Terms (A2P 10DLC)

This section specifically governs your participation in our text messaging program.

  • Program Description: By providing your phone number to TekInvent Technologies, you agree to receive automated informational and transactional text messages from us regarding your account, project updates, billing alerts, and support inquiries. Consent to receive text messages is not a condition of any purchase.
  • Message Frequency: Message frequency varies based on your interaction with our services and the status of your projects.
  • Cost: Message and data rates may apply to any messages sent to you from us and to us from you. Please contact your wireless provider for information about your messaging and data plan.
  • Opt-Out Instructions: You can cancel the SMS service at any time. Just text “STOP” to the number from which you received the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
  • Help Instructions: If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at info@tekinventtechnologies.co
  • Carrier Liability: Carriers (including but not limited to AT&T, T-Mobile, Verizon) are not liable for delayed or undelivered messages.

3. Age Requirement

You must be at least 18 years of age to use this Website. By using this Website and by agreeing to this Agreement you warrant and represent that you are at least 18 years of age.

4. Intellectual Property Rights

This Agreement does not transfer to you any intellectual property owned by TekInvent Technologies or third-parties, and all rights, titles, and interests in and to such property will remain solely with TekInvent. All trademarks, service marks, graphics, and logos used in connection with our Website or Services are trademarks or registered trademarks of TekInvent. Your use of our Website and Services grants you no right or license to reproduce or otherwise use any TekInvent or third-party trademarks.

5. Prohibited Uses

You are prohibited from using the Website or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; or (h) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

6. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will TekInvent Technologies, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable to any person for any indirect, incidental, special, punitive, cover, or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused.

7. Indemnification

You agree to indemnify and hold TekInvent Technologies and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your use of the Website or Services or any willful misconduct on your part.

8. Dispute Resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of New Mexico, United States
without regard to its rules on conflicts or choice of law. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in New Mexico, United States, and you hereby submit to the personal jurisdiction of such courts.

9. Changes and Amendments

We reserve the right to modify this Agreement or its policies relating to the Website or Services at any time, effective upon posting of an updated version of this Agreement on the Website. Continued use of the Website after any such changes shall constitute your consent to such changes.

10. Privacy Policy

We respect your right to privacy. To see how we collect and use your personal information, please see our privacy policy below.

11. Contacting Us

If you would like to contact us concerning any matter relating to this Agreement, you may send an email to info@tekinventtechnologies.co or write to:
TekInvent Technologies LLC 1209 Mountain Road PL NE, Ste R, Albuquerque, NM 87110, USA.

 

TekInvent Technologies – Privacy Policy

. Introduction

Welcome to TekInvent Technologies LLC (“TekInvent,” “we,” “our,” or “us”). We are a technology and software development company providing digital products and project-management services to clients worldwide. This Privacy Policy explains how we collect, use, store, and protect your personal information including information obtained through our website forms, email correspondence, and SMS/text communications, in compliance with U.S. privacy regulations.

2. Information We Collect

We may collect the following information:

  • Contact Information: name, email address, phone number, and company details.
  • Project Information: requirements, feedback, meeting records, and documents shared for software delivery.
  • Transaction Information: invoices, payments, and billing data.
  • Technical Data: IP address, device type, browser information, and cookies.
  • SMS Communication Data: message content, delivery status, timestamps, and response logs.

3. How We Collect Information

We collect information when you: • Submit a form or quote request on our website. • Communicate with us via email, phone, or SMS. • Sign a project agreement or service contract. • Subscribe to notifications, newsletters, or project updates.

4. Use of Information

We use collected information to: • Provide and manage software development and related services. • Schedule and confirm meetings, send reminders, and notify about deliverables. • Share project updates, task status, and feedback requests. • Issue payment reminders and confirm payment receipts. • Respond to support requests and client inquiries. • Comply with legal and tax obligations. We do not sell, rent, or trade personal information to any third parties.

5. SMS and Text Messaging Consent

Message frequency varies and standard message & data rates may apply.

By entering your mobile phone number on our website, forms, or service agreements and checking the consent box, you explicitly agree to receive text messages from TekInvent regarding account updates, billing alerts, project status, and service notifications.

Examples include:
We do not send promotional SMS messages unless separately consented.

Appointment and meeting reminders

Project status notifications and delivery updates

Payment due and payment received alerts

  • Feedback requests
  • Service follow-ups

Opt-In Process

The consent box must be unchecked by default and manually checked by you; this is not a condition to use our services.

Opt-Out Process

You may opt-out of receiving SMS messages at any time by replying STOP to any message. For help, reply HELP. After opting out, you may still receive necessary account or service-related messages by other communication channels

After opting out, you may continue to receive email or account-related updates as necessary.

Data Protection

SMS logs are stored securely and accessed only by authorized TekInvent staff.

Text-messaging originator opt-in data and consent information will not be shared with or sold to any third parties.

6. Data Sharing and Disclosure

We may share data only with:

Trusted service providers (e.g., hosting partners, payment processors, SMS gateways) that assist in our operations.

Legal authorities if required to comply with applicable laws or enforce our rights.

All partners are bound by confidentiality and data-protection agreements.

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

7. Data Retention and Security

We retain information only as long as necessary for service delivery or legal requirements.
TekInvent Technologies uses encryption, access controls, and secure servers to protect data from unauthorized access or loss.

8. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to enhance user experience and track aggregate usage.
You can manage or disable cookies through your browser settings.

9. Your Privacy Rights

You may request to:

Access or correct your personal data.

Delete your data subject to legal retention requirements.

Withdraw SMS consent by replying STOP to a text or contacting us at info@tekinventtechnologies.co.

We maintain records of your SMS consent, including date, time, form/page used, and interface through which it was given.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16.
We do not knowingly collect personal information from minors.

11. Policy Updates

TekInvent Technologies may update this Privacy Policy periodically.
Changes will be posted with a new “Effective Date.” Your continued use of our services after such updates constitutes acceptance of the revised policy.

12. Contact & Data Requests

For privacy questions, requests, or concerns email us at info@tekinventtechnologies.co or write to:

TekInvent Technologies LLC, 1209 Mountain Road PL NE, Ste R, Albuquerque, NM 87110.

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    By contacting TekInvent Technologies you agree to be contacted regarding your inquiry. We respond within 48 hours. No sales theater — just a real conversation. https://tekinventtechnologies.co/privacy-policy/
    “By providing your number, you agree to receive transactional SMS updates from TekInvent Technologies; message frequency varies and standard message & data rates may apply. Reply STOP to unsubscribe.”